Shipping policy
Shipping Policy
Superbike Garage
Last Updated: September 16, 2026
Thank you for shopping with Superbike Garage. We work to process and ship orders as quickly as possible. Please review our shipping policies below before placing your order.
Order Processing
Most in-stock orders are processed within 1–2 business days.
Orders placed on weekends or holidays will generally begin processing on the next business day.
Processing times may be longer during holidays, sales, new product releases, or periods of unusually high order volume.
Estimated Delivery Times
Most orders are expected to arrive within approximately 1–5 business days after shipment, depending on product availability, shipping method, destination, and carrier.
Delivery estimates are not guaranteed. Weather, carrier delays, holidays, incorrect addresses, and other circumstances outside of Superbike Garage's control may affect delivery times.
Direct & Distributor Shipping
To provide customers with a larger selection of products and faster access to inventory, some products may ship directly from one of our distributors, manufacturers, or fulfillment partners rather than from the Superbike Garage location.
Because of this, an order containing multiple products may arrive in multiple shipments or packages.
Customers will not be charged additional shipping solely because Superbike Garage chooses to fulfill an order from multiple locations unless otherwise disclosed during checkout.
Shipping Rates
Shipping charges, when applicable, are calculated or displayed during checkout based on the products ordered, destination, shipping method, and other applicable factors.
Promotional or free shipping offers may be subject to additional terms or exclusions.
Oversized or unusually heavy products may require additional freight or shipping charges.
Tracking Information
Tracking information will be provided when available after an order has shipped.
Please allow time for the carrier's tracking system to update after receiving your tracking number.
Orders shipped from multiple locations may receive more than one tracking number.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, contact Superbike Garage immediately.
We cannot guarantee that an address can be changed after an order has entered processing or shipped.
Superbike Garage is not responsible for additional shipping costs, lost packages, or delivery delays caused by an incorrect or incomplete address provided by the customer.
Lost, Stolen, or Missing Packages
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's handling and tracking process.
If tracking shows that a package is delayed, lost, or missing, please contact Superbike Garage so we can assist with determining the appropriate next steps with the carrier or distributor.
If tracking shows an order as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.
Superbike Garage will assist with legitimate shipping issues when possible, but we cannot guarantee replacement or reimbursement for packages confirmed as successfully delivered by the carrier.
Damaged Shipments
Please inspect your order when it arrives.
If a product arrives damaged, contact Superbike Garage as soon as possible. Please keep all original packaging and provide photographs of:
-
The damaged product
-
The shipping box or packaging
-
The shipping label
-
Any visible shipping damage
Do not install or use a damaged product before contacting us.
Damage claims may be subject to the shipping carrier's, distributor's, or manufacturer's claim procedures.
Incorrect or Missing Items
If you receive an incorrect product or an item is missing from your shipment, please contact Superbike Garage with your order number and details regarding the issue.
If the mistake was caused by Superbike Garage or one of our fulfillment partners, we will work to correct the order.
Backorders & Special Orders
Some products may be temporarily out of stock, backordered, or require special ordering from a manufacturer or distributor.
Estimated availability dates are subject to change and are not guaranteed.
If an item becomes unavailable after an order is placed, Superbike Garage may contact the customer regarding the expected wait time, available alternatives, or applicable cancellation/refund options.
Expedited Shipping
Selecting an expedited shipping method does not necessarily reduce product processing or supplier fulfillment time.
Expedited shipping refers to the carrier's shipping service after the package has been shipped unless otherwise stated.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on their size, weight, contents, manufacturer restrictions, carrier requirements, or destination.
Superbike Garage reserves the right to cancel or modify an order if we are unable to legally or reasonably ship a product to the provided destination. If an order is canceled for this reason, the applicable amount paid for the canceled item will be refunded.
Delivery Estimates
Any delivery date provided by Superbike Garage, our website, a distributor, manufacturer, or shipping carrier is an estimate and not a guaranteed delivery date unless specifically stated otherwise.
Superbike Garage is not responsible for losses, missed events, missed appointments, labor costs, race or track-day expenses, or other consequential costs resulting from shipping or carrier delays.
Customers purchasing parts for a scheduled service appointment, race, track day, trip, or other deadline should allow additional time for unexpected shipping delays.
Contact Us
If you have questions about an order or shipment, please contact Superbike Garage and provide your order number so we can assist you.
Superbike Garage reserves the right to update or modify this Shipping Policy at any time.